Emplifi named a leader in The Forrester Wave Social Suites. Access the report.
Maximize revenue with social commerce
Differentiate your brand and drive sales with authentic, shoppable content by leveraging the power of user-generated content, customer ratings & reviews, and live video shopping. Enhance customer trust and engagement by showcasing real experiences and enabling seamless, interactive shopping experiences.
140%+ increase in average order volume
Boost average order volume by leveraging authentic UGC and personalized shopping experiences. Drive higher-value transactions, and maximize revenue potential.
Double conversions
Enhance your conversion rates with genuine ratings and reviews that build trust and credibility.
6X repeat site visits
Keep customers coming back with engaging content and interactive shopping experiences. Foster loyalty and significantly increase repeat visits to your site.
25% decrease in content creation costs
Cut content creation costs by leveraging UGC and efficient strategies. Save time and resources while maintaining a consistent flow of impactful content.
UGC
Ratings & Reviews
Live Advisor
Influencers
Unified Analytics
UGC
Build a library of brand-ready visual content to boost engagement and foster authentic connections with your audience.
AI Capabilities
Leverage advanced AI image recognition to power visual search and effortlessly automate product tagging — enhancing user experience and increasing efficiency.
Publisher Integration
Simplify how you schedule and distribute UGC across digital channels with seamless publisher integration.
Customizable Display
Design dynamic galleries, carousels, and interactive UGC experiences for your digital platforms to captivate and engage your audience.
Content Curation
Use automated workflows to efficiently reach out to content creators for rights approval, ensuring seamless content curation and management.
Ratings & Reviews
Collect, manage, and display high-quality product reviews, Q&As, checkout comments, and seller ratings that drive conversions and engagement at the point of purchase.
Automated Collection
Effortlessly collect and organize customer feedback from multiple channels, allowing you to easily filter and respond to reviews for better engagement.
Fast Loading Speed
Ensure fast website performance with lightweight widgets that have minimal impact on page load times.
Enhanced Integration
Seamlessly integrate reviews into your email, SMS platforms, mobile apps, and loyalty programs to enhance customer interactions.
Advanced Moderation
Streamline review management with advanced moderation tools, including language filtering, content tagging, and professional moderation services.
Live Advisor
Bring the in-store experience to your customers at home by allowing agents in physical locations to enhance online shopping with high-quality video and audio calls, delivering expert knowledge and personalized service digitally.
Intelligent Routing
Schedule posts on seven networks, each with tailored content and timing.
Real-Time Analytics
Gain deep insights into customer interactions and agent performance with real-time analytics to enhance service and decision-making.
In-Call Capabilities
Create dynamic sales opportunities during calls with shoppable videos, add-to-cart functionality, and a recommendations carousel.
Mobile Access
Empower your support teams with a mobile-friendly interface that enables them to manage customer interactions and respond to queries on the go.
Influencers
Find the right influencers, build brand awareness, and track your performance. Measure your ROI to see the true impact of each partnership.
AI Influencer Discovery
Harness AI to discover influencers that perfectly align with your brand goals from a database of over 30 million influencers.
Product for posts
Easily send products to your top influencers to create impactful reviews and kickstart community-driven content.
Campaign Management
Organize top choices in influencer collections, create custom validation stages for faster approval, and track progress.
Campaign Reporting
Track the ROI of each influencer and campaign in real-time — from awareness through to conversion.
Unified Analytics
Bring all your social media data together in one place. Gain a complete, customized picture of your social marketing activities with AI-powered insights to refine your strategy.
Custom Reporting
Quickly create and export reports on the metrics that matter most to your business.
Cross-Platform Data
Analyze data across owned, earned, paid, and mentioned in one place.
Engagement Insights
Track message volume, response rates, and sentiment across your networks
Competitive Insights
Compare your performance directly with other brands and industry benchmarks.
What our clients say
Insights from Emplifi
Explore our latest blogs and comprehensive guides designed to help you master customer experience strategies and drive growth.
